MATRIX provides a one year warranty from delivery – the warranty includes:

  • Unlimited phone support and troubleshooting during the working hours
  • Ongoing software upgrades
  • Replacement of any malfunctioning parts

This Limited Warranty does not include:
Damage to product resulting from accident or disaster, misuse or abuse, modification or alteration, any attempted unauthorized repairs;

or costs to MATRIX to service or repair the product on site at the customer.